Frequently Asked Questions
Find answers to the most common questions about Hotelier Tools, from installation to advanced use of our tools.
Frequently Asked Questions
Yes, all our tools are designed with the highest security standards. Extensions only modify the visual interface and automations use limited access credentials with minimal permissions.
No, our tools are designed to be easy to use. Extensions install with just a few clicks and we configure automations for you. We provide step-by-step guides for everything.
We constantly monitor changes in Little Hotelier and update our tools to maintain compatibility. Updates are automatic and transparent to the user.
Absolutely. We offer custom tool development according to your hotel's specific needs. Our technical team will work with you to create tailored solutions.
Yes, we offer technical support during specific hours. You can contact us via email and we will respond as quickly as possible. We also have complete documentation available.
No, our tools are optimized to not affect platform performance. Extensions only modify the visual presentation and automations work independently.
Within the Tampermonkey administration panel you will get a notification to update the scripts, although you can always copy and paste the latest version from the repository.
The scripts do not work in standard mobile browsers like Chrome for Android or Safari for iOS. However, on Android you can use Kiwi Browser which is compatible with Tampermonkey, although the configuration is more complex.
Automations only require limited read and write permissions on your Little Hotelier account. We never request full administrative permissions and only access the minimum data necessary.
Yes, you can pause any automation by contacting our support. We are working on a control panel where you can manage all your automations. You can also disable the provided user and the automations will stop working.
The dashboard is free for every hotel until 9 January 2027. Billing starts on 10 January 2027, and hotels that try it in 2026 pay 50 € per month throughout 2027. The browser scripts stay free.
We only access the minimum data necessary for each function. We do not store sensitive guest or financial information. All data is processed securely.
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